Terms & Conditions

1. Introduction

Welcome to GCM Netting. These terms and conditions outline the rules and regulations for the use of our services and website. By accessing this website and availing our services, you accept these terms and conditions in full. Do not continue to use GCM Netting's services if you do not accept all of the terms and conditions stated on this page.

2. Service Terms

2.1 Service Scope

GCM Netting provides professional installation services for:

• Pigeon Nets
• Bird Nets
• Safety Nets
• Sports Nets
• Invisible Grills
• Cloth Hangers

2.2 Service Area

Our services are available across 150+ areas in Hyderabad and surrounding regions. Service availability may vary by location and will be confirmed during consultation.

2.3 Site Visit & Consultation

We provide free site visits and consultations. A technician will visit your location to assess requirements and provide an accurate quotation. This service is free of charge with no obligations.

3. Pricing & Payment

3.1 Quotations

All quotations are valid for 7 days from the date of issue. Prices may vary based on material type, installation complexity, and area size.

3.2 Payment Terms

Payment terms are as follows:

• 50% advance payment upon order confirmation
• 50% balance payment upon completion of installation
• We accept cash, UPI, bank transfer, and online payments

3.3 Pricing Transparency

All prices quoted include materials, labor, and installation. Any additional charges will be communicated and approved before proceeding.

4. Installation Process

4.1 Scheduling

Installation will be scheduled based on mutual convenience. We strive to complete all installations within 1-3 working days, depending on project size.

4.2 Customer Responsibilities

Customers must:

• Provide clear access to installation areas
• Ensure availability during installation
• Provide necessary permissions for apartment/building installations
• Inform us of any specific requirements or restrictions

4.3 Site Conditions

We reserve the right to refuse installation if site conditions pose safety risks or if proper permissions are not obtained.

5. Warranty & Quality

5.1 Warranty Period

We provide warranty coverage ranging from 1-5 years depending on the material and service type:

• Premium materials: 5 years warranty
• Standard materials: 3 years warranty
• Economy materials: 1 year warranty

5.2 Warranty Coverage

Our warranty covers:

• Manufacturing defects
• Installation faults
• Material deterioration (under normal conditions)

5.3 Warranty Exclusions

Warranty does not cover:

• Damage due to misuse or negligence
• Damage from extreme weather events
• Unauthorized modifications or repairs
• Normal wear and tear beyond warranty period

6. Cancellation & Refund

6.1 Cancellation by Customer

Customers may cancel orders:

• Before material procurement: Full refund of advance payment
• After material procurement: Refund minus material costs
• After installation starts: No refund applicable

6.2 Cancellation by GCM Netting

We reserve the right to cancel orders in case of:

• Unsafe site conditions
• Lack of necessary permissions
• Force majeure events

In such cases, full advance payment will be refunded within 7-10 business days.

7. Materials & Quality

7.1 Material Quality

We use only high-quality, tested materials from approved suppliers. All materials are UV-resistant, weather-proof, and comply with industry standards.

7.2 Material Selection

Customers can choose from various material options based on quality, durability, and budget. Our team will guide you in selecting the best option for your needs.

8. Liability & Insurance

8.1 Installation Safety

Our installation team follows all safety protocols. We carry necessary safety equipment and are trained in safe installation practices.

8.2 Property Damage

While we take utmost care during installation, we are not liable for:

• Pre-existing structural issues
• Hidden damages discovered during installation
• Damage caused by customer negligence

8.3 Personal Injury

We carry appropriate insurance coverage for our team. Customers are responsible for ensuring the safety of other occupants during installation.

9. Maintenance & Care

9.1 Maintenance Services

We offer optional annual maintenance contracts for regular inspection and cleaning of installed systems.

9.2 Customer Care

Customers should:

• Inspect installations periodically
• Clean nets regularly to prevent dirt accumulation
• Report any damages or issues immediately
• Avoid putting excessive load on nets

10. Privacy & Data

10.1 Personal Information

We collect customer information (name, phone, address) only for service delivery purposes. We do not share your information with third parties without consent.

10.2 Communication

By providing your contact details, you consent to receive service updates, appointment reminders, and promotional offers via phone, SMS, email, or WhatsApp.

11. Dispute Resolution

11.1 Complaints

Any complaints or concerns should be raised within 7 days of installation completion. We will investigate and resolve all genuine complaints promptly.

11.2 Resolution Process

In case of disputes:

• Contact our customer service team
• Provide details and supporting evidence
• We will investigate within 3-5 business days
• Resolution will be provided based on investigation

11.3 Jurisdiction

All disputes are subject to Hyderabad jurisdiction only.

12. Changes to Terms

GCM Netting reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

13. Contact Information

For any questions regarding these terms and conditions, please contact us: